FAQs

Are you on social media?

You can find us on Instagram via @string_and_bead 

What is the standard length for your jewellery?

All of our bracelets are as standard 16.5 cm length and necklaces are a 16 inch drop, but if you require a longer or shorter length for either one then please contact sales@stringandbead.co.uk

What materials are used to make the jewellery?

Our jewellery uses semi precious gems and stones, for more information on how best to take care of your product take a look at the 'Product care' page

How long does it take to make and dispatch my order?

This is a one-man operation and serious care is taken to make sure the product made is of the best quality so it will take approximately 2-5 working days for the order to be made and dispatched

How long does shipping take?

Standard shipping takes 2 working days

What payments do you accept?

We accept credit/debit cards as well as PayPal, Apple Pay, Shop Pay and Google Pay

Do you ship outside of the UK?

Yes we do, if you can't see your destination country listed please contact sales@stringandbead.co.uk and we'll endeavour to help

Do you do corporate/event gifting?

We do, we offer gifting options such as for weddings, bridal showers and baby showers, please contact sales@stringandbead.co.uk for more information on how we can help

Do you accept returns?

All personalised items are non-returnable, however if you are having any issues please do not hesitate to contact info@stringandbead.co.uk

I have a question that isn't listed here?

No problem, either drop us a line at info@stringandbead.co.uk or fill out the form on the 'Contact us' page located in the main menu